Contact
Auralar is small, which means an email gets to a person rather than a queue. There is no chatbot and no ticket number.
Anything at all
Questions, problems, refunds, deleting your data, or telling us the calendar has done something stupid.
We answer in English. Nederlands mag ook.
From inside the app
If something is broken, Settings › Report a problem is better than an email: it comes with the version you are on and which screen you were using, which is usually half the answer.
Something wrong with a payment
Payments are taken by Paddle, who are the seller of record. You can ask them directly, or ask us and we will sort it — either works, and we would rather you did not have to think about which.
A security problem
If you have found a hole, please tell us before you tell anybody else and give us a reasonable chance to close it. We will not come after anybody who reports something in good faith.
Who we are
Auralar.co
KvK 93982690
VAT NL005055594B02
Schalk Burgerstraat 24, Tilburg, Netherlands
The Netherlands
Email from Auralar itself — confirming an address, resetting a password — comes from noreply@auralar.co, which is not read. Replies to it go nowhere; use the address above.